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Privacy policy

1. General Information

Atelier Paulin, with headquarters at 60 rue de Richelieu, 75002 Paris, France ("Atelier Paulin," "we," or "our"), as the data controller, prioritizes the protection and respect of your privacy. This Privacy Policy outlines our practices regarding the collection, use, and sharing of information you provide through our platform (the "Platform"), accessible via www.atelierpaulin.com or our partner sites.

This Privacy Policy and our Cookie Policy explain how we handle the personal data we collect from you or that you share with us. We encourage you to read this document carefully to understand our practices for processing your personal data.


2. Information We Collect

We may collect and process the following types of data:

2.1. Information You Provide Directly

By using our Platform, you may provide us with information that identifies you ("Personal Data"). This happens when you complete forms (e.g., newsletter sign-up), create an account, contact us by phone, email, or other communication methods, or submit a request.

This includes:

  • 2.1.1. Information necessary for registration or access to services on our Platform, such as your name, email address, and phone number. These fields are mandatory.
  • 2.1.2. Location data for order delivery, if you have consented to share this information.

2.2. Information We Collect Automatically

  • 2.2.1. Social Media: If you connect to our services via social media features, Atelier Paulin may access certain data from your social media profile (e.g., first and last name, profile picture, email address) per the platform's terms. We may also collect data if you interact with social media features like “Like” buttons.

  • 2.2.2. Technical Data: During each visit, we may collect, as legally permitted and with your consent if required, information about your devices and networks, including IP addresses, browser types, plugins, operating systems, navigation data, URL clickstream, page views, search terms, download errors, page visit duration, and your device’s advertising identifier. This data is collected using cookies and similar technologies (refer to our Cookie Policy for more details).

2.3. Data Retention

Your Personal Data is retained for up to 10 years after your last interaction with us unless you request removal from our database.


3. How We Use Your Data

We use collected data to:

  • 3.1. Process sales and provide the information and services you request;
  • 3.2. Send updates on our services, including relevant alerts or news, via email, SMS, or other communications;
  • 3.3. With your consent when required, send marketing messages, promotions, or recommend products and services that may interest you, including targeted ads on social media or third-party sites;
  • 3.4. Maintain a safe, secure environment on our Platform; and
  • 3.5. Assess and improve the effectiveness of our advertising messages.

4. Data Sharing and Disclosure

We work with third parties who may access your Personal Data:

4.1. Collaborations: We work closely with partners such as social media platforms, commercial partners who promote our services, and technical providers or analytics suppliers.

4.2. Reasons for Sharing:

  • 4.2.1. Service improvement, when using a service provider;
  • 4.2.2. Contacting you as needed for service provision (e.g., sharing your name, email, or phone number with relevant team members);
  • 4.2.3. Analytics and search engine providers to optimize our Platform;
  • 4.2.4. Requests initiated by you, such as social media authentication;
  • 4.2.5. Legal compliance, protection of rights and safety, responding to claims, or fulfilling legal requests;
  • 4.2.6. Business transitions, such as acquisition or asset transfer;
  • 4.2.7. Aggregate data sharing with commercial partners, only for purposes described above.

Note that if you permit us access to your information via third-party services, you are also subject to those services’ privacy policies.


5. Targeted Advertising and Marketing Communications

Per applicable law and with your consent, we may use your data for commercial outreach, including newsletters, event invitations, and targeted ads on social media or other sites.

  • To Unsubscribe from Promotional Emails: You may withdraw consent at any time by (i) updating your contact preferences, (ii) clicking the unsubscribe link in our emails, or (iii) contacting us as outlined in Section 12 below.

  • To Manage Targeted Ads:

    • On Social Media: Adjust your advertising settings within your social media account.
    • On Third-Party Sites: Refer to our Cookie Policy for more details.

6. Data Transfers

Your Personal Data is stored within the European Union.


7. Your Rights Regarding Your Data

7.1. Data Access and Copies: Where permitted, you may request a copy of your Personal Data. We may verify your identity before responding.

7.2. Data Management After Death: You have the right to set instructions for the management of your data after your death.

To exercise your rights, please contact us as described in Section 12.


8. Cookies and Similar Technologies

For more information, please refer to our Cookie Policy.


9. Password Confidentiality

You are responsible for keeping the password chosen for your Platform account confidential and agree not to share it.


10. Links to Other Websites and Social Media

Our Platform may contain links to partner or third-party sites. These sites have their own privacy policies, and we are not responsible for their data practices. Please review their policies before providing Personal Data.


11. Changes to Our Privacy Policy

We may update this Privacy Policy occasionally. When required, we will notify you and/or request your consent. We recommend checking this page regularly for updates.


12. Contact

For questions or requests regarding this Privacy Policy or your personal data, please contact us at care@atelierpaulin.com.