Contact Us
A question, a name, a size?
We respond within 48 hours by email. At the atelier, our artisans hand-shape your handcrafted personalization right in front of you in about thirty minutes.
Ways to reach us
Three addresses, depending on the question
One order, one delivery, one return
[email protected], or the form below. Response within 48 hours — our handcrafted, hand-shaped jewelry is backed by an atelier team ready to help.
A custom-made piece
The Studio[email protected]: our Studio designs with you, then hand-shapes the wire.
A Repair
Request a repairOur handcrafted repair form: we reply within 48 hours, then handle the repair of your hand-shaped piece within the week once we've received it.
Write to the Atelier
Before You Order
The answer may already be here
Help
Frequently Asked Questions
All questionsPersonalization, handcrafted production times, sizes, returns, care, warranty — everything about your hand-shaped piece.
Shipping
Shipping Times & Carriers
Shipping & DeliveryHand-shaping, then the journey to you—carrier by carrier.
Sizes
Size Guide
The guideMeasuring a wrist, choosing a ring.












