My orders

How to find my order number?

A confirmation email with your order number was sent to the email address you used for the purchase. If you don’t see it in your inbox, please check your spam folder and allow a few minutes after placing your order. You can also view your order history by logging into your account. if you haven't created an account yet, you can do so using the same email address you used for the order.

How to cancel or modify my order?

If you need to modify or cancel your order, please email us within 24 hours of placing it. We strive to craft and ship orders as quickly as possible, so it may not be possible to cancel or modify your order.

Please note that personalized creations cannot be modified or canceled.

How to change my shipping address?

ITo update your shipping address, please contact us via email within 24 hours.

As we work to dispatch orders quickly, we may not be able to change the address once the shipment is processed. If your order has already shipped, you can reach out directly to the carrier for further assistance.

How to track my order?

Log into your account to track the status of your order. If you don’t have an account, you can create one using the email address linked to your order.

Once your order has been shipped, you’ll receive an email with the tracking number. If the email doesn’t arrive immediately, please wait a few minutes and try again.